Privacy Statement

This privacy statement is applicable to the website (“This Website,” “We”, “our” or “us”) and associated Number.fy iOS and Android app. This privacy statement does not apply to the websites of any third parties, even if links to their websites are on our website. This privacy statement governs information we collect from you when you use our products or This Website.

Information We Collect

We may ask you to provide Personal Information when you:

  • Use This Website;
  • Register our products or for an account on This Website;
  • Download a software trial or update;
  • Contact us, including for sales or technical support;
  • Participate in a marketing/sales promotion or an online survey;
  • Subscribe to our newsletters;

Request information about our products, downloads or white papers; Personal Information we request may include your email address, name, company and telephone number. Forms that you choose to complete will indicate whether information requested is mandatory or voluntary. We may collect information about your visits to This Website, including the pages you view, the links and you click, search terms you enter, and other actions you take in connection with This Website. We may also collect certain information when you visit This Website, such as your Internet Protocol (IP) address, browser type and language, access times, the Uniform Resource Locator (URL) of the website that referred you to our website and to which URL you browse away from our sites if you click on a link on our sites. We may also collect information when you open email messages from us or click on links within those email messages.

How We Use Personal Information

We use your Personal Information to:

  • Deliver the products and support you have requested;
  • Send communications to you, such as pupil, class and school performance data, information about products and services available, event announcements, important product notices including those announcing changes to our terms or policies;
  • Administer, customize, personalize, analyse and improve our products, services, technologies, communications and relationship with you;
  • Protect the security or integrity of This Website, our business, or our products or services; or
  • Personal Information collected may be stored and processed in the United Kingdom. We ensure that such storage and processing is subject to appropriate levels of protection to safeguard your Personal Information.

Disclosing Personal Information

We may disclose Personal Information in connection with legal orders from law enforcement or other government bodies; as required by law or regulation; to protect our rights, our customers, the public, or others; to combat fraud or criminal activity; or with your consent. In addition, we may share Personal Information with Business Partners that help us carry out transactions you request, customize, analyse and/or improve our communications or business relationship with you. Such Business Partners may include a payment processor to bill you for services and an email service provider to send out emails on our behalf. These communications may include requests relating to our products or services. We will only share Personal Information with Business Partners who share our commitment to protecting your Personal Information. Except as described above, we will not disclose Personal Information to third parties

Selecting Your Communications Preferences and Opting Out of Marketing You may choose to receive or not receive marketing communications from us by indicating your preferences. Please click the unsubscribe option on any marketing you receive from us. We will retain your Personal Information for as long as your account is active or as needed to provide you services and as necessary to comply with our legal, regulatory or compliance obligations. Even if you opt out of receiving marketing communications, we may still communicate with you in connection with servicing your account, fulfilling your request, or administering any promotion or any program in which you may have elected to participate.

Collection and Use of Children's Personal Information

We take children's privacy seriously. We do not knowingly collect Personal Information from children through This Website. If your school purchases a subscription then we will securely store Personal Information purely for the purposes of logging educational attainment in the services we offer. If you are under 13 years of age, please do not submit any Personal Information through This Website without the express consent and participation of a parent or guardian.

Cookies and Web Beacons

How We Use Cookies

This Website uses "cookies" to enable you to sign in to our services and to help personalize your online experience. A cookie is a piece of text that is placed on your computer's hard drive. Depending on the settings you have selected, your browser adds the text to your device as a small file. You can change the browser settings as described below; many browsers are set to accept cookies by default. We use cookies to store your preferences and other information on your computer in order to save you time by eliminating the need to enter the same information repeatedly.

You have the ability to accept or decline cookies. Many web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of This Website and services that depend on cookies. The Help portion of your web browser, most likely found on the toolbar, typically tells you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

Targeted Email Marketing

Some marketing you receive, including email marketing, may also be personalized based on your visits to This Website and your browsing and purchase history. In addition, when you click on some links in email marketing you receive, our email service provider may place a cookie on your browser. This cookie would be linked to your email address and used to gather information about the products and services you view on This Website. Information gathered may be used to personalize and customize future email marketing messages you receive. You may opt out of this use by clicking on the unsubscribe link provided in every personalized email marketing message you receive sent from or on behalf of us.

How We Use Web Beacons

We may use web beacons on This Website or in our email messages for purposes of measuring the effectiveness of the content or email messages. A web beacon is an electronic image that can be used to recognize a cookie on your computer when you view a web page or email message. Web beacons help us measure the effectiveness of This Website and our advertising in various ways. For example, web beacons may count the number of individuals who visit This Website from a particular advertisement or who make a purchase from This Website after viewing a particular advertisement. Web beacons may also measure the effectiveness of our email campaigns, by counting the number of individuals who open or act upon an email message, determining when an email message is opened and determining how many times an email message is forwarded.

The information we collect through web beacons may include some limited Personal Information, and web beacons allow us to recognize users by accessing our cookies. We may also combine the information that we collect through web beacons with other information we have collected from you. We use all of this information to better tailor our marketing to you and may use this information for other purposes, such as to enable a shopping cart, customize content on This Website and undertake internal research.

How We Secure Personal Information

We are committed to protecting the security of Personal Information. We use a variety of security technologies and procedures to help protect Personal Information from unauthorized access, use and disclosure. When you provide us with sensitive Personal Information we encrypt that information via SSL. While we strive to protect your Personal Information, we cannot ensure or guarantee that the Personal Information or private communications you transmit to us will always remain confidential, and you do so at your own risk.

Social Media Features

This Website includes social media features, including links to our Facebook page. These features may collect your IP address, which page you are visiting on This Website, and may set a cookie to enable the Feature to function properly. Social media features are either hosted by a third party or hosted directly on This Website. Your interactions with these features are governed by the privacy policy of the company providing it.

Effective Date and Notification of Changes to our Privacy Statement

This Privacy Statement is effective as of 1 September, 2017. We reserve the right to change this Privacy Statement at any time. If we materially change this Privacy Statement, we will either notify you by email (sent to the e-mail address specified in your account) or post a prominent notice on This Website. Changes are effective as of the date we post them on the privacy statement page of This Website.